Functional & Fabulous S3 E4: Lauren Nicole Muir, Digital Commerce and Product Expert, Oh Polly! - Collaborative Creative Commerce

Get ready to be guided through massive ecommerce growth with Lauren Nicole Muir, a digital commerce and product expert, who until recently was Head of Ecommerce at fashion brand Oh Polly.

Find out how she helped the brand grow during the pandemic. It's a story of bold engagement while embracing the zeitgeist, often on the spur of the moment.

The bold approach doesn't end there. Oh Polly recently stopped traffic on LinkedIn following its hugely creative use of video on the PLP, of all places. Who does that?

But Lauren doesn't only talk about the fabulous customer-facing front end experience. She goes deep into the benefits of harnessing your product data correctly and how to use AI properly to make your backend operations more effective and move the brand forward. Practical AI, instead of hyped AI. 

At the heart of it all is a single message: ecommerce is only functional and fabulous when businesses adopt a truly collaborative and creative approach.


About Lauren Nicole Muir

Lauren Nicole Muir is the ecommerce leader who helped scale Oh Polly from a single eBay store into the £150 million global fashion powerhouse. She's an expert in marketing, merchandising, technology, and data-driven trading.

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